FASHION 4 LESS
Returns, Refunds, Delivery & Terms
Last updated: 31 August 2026
Thank you for shopping with Fashion 4 Less. We aim to provide genuine, quality branded clothing and footwear at great prices.
By placing an order with us, you agree to the terms below. Nothing in these terms affects your statutory rights as a consumer.
📦 Delivery & Dispatch
We aim to process and dispatch orders within 3–4 working days of receiving payment.
Once your order has been dispatched, delivery times will depend on the delivery service used.
Where tracking is available, tracking details will be provided once your order has been dispatched.
Please ensure your delivery address and contact details are correct when placing your order.
Delivery times may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather or other unforeseen circumstances.
If your order hasn't arrived within the expected delivery timeframe, please contact Fashion 4 Less so we can investigate.
🔄 Returns & Refunds
If you purchase from Fashion 4 Less online as a consumer, you generally have the legal right to cancel your order within 14 days of receiving your goods, without giving a reason.
After notifying us that you wish to cancel, you normally have a further 14 days to return the goods.
Items should be returned in their original condition, unworn and unused, with original tags and packaging where applicable.
For change-of-mind returns, the customer is responsible for the reasonable cost of return postage unless otherwise agreed.
We recommend using a tracked delivery service and keeping proof of postage.
Once returned goods have been received and checked, any refund due will be processed using the original payment method.
❌ Faulty, Damaged or Incorrect Items
If your order arrives faulty, damaged or we have sent you the wrong item, please contact us as soon as possible.
We may ask for photographs or other information to help us investigate the issue.
Where appropriate, we will provide a replacement, repair, refund or other remedy in accordance with your statutory consumer rights.
Where we are responsible for the problem, we will cover reasonable return costs where required.
🏷️ Sale & Discounted Items
Sale, clearance and discounted items remain covered by your statutory consumer rights.
We will not refuse a legally required refund simply because an item was purchased at a discounted price.
👟 Exchanges
Exchanges may be offered where the requested size or item is available.
As our stock is often limited, we cannot guarantee that the same item or size will be available.
Where an exchange isn't possible, your statutory rights will still apply.
📩 Contact
Fashion 4 Less
Facebook: Fashion 4 Less
For returns, refunds or order enquiries, please contact us through our Facebook page before sending an item back, so we can provide the correct return instructions.
Fashion 4 Less — Big brands. Smaller prices. 🔥